Lord of the Rings Online has recently posted a QA team diary, with Amanda "Brynhildr" Cosmos discussing the process involved in testing the recent Volume III update for the game.

As the diary points out, it's also about investigating the smaller areas of gameplay that might not be immediately apparent from looking at the big picture. The full diary is worth reading not just for Lord of the Rings Online players, but anyone interested in seeing what the QA teams are actually responsible for in an MMO's production.