Q: Is it safe to buy gold? Is your gold legal?
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Yes. All of our in-game currency is 100% handwork by our gold supplier team. We would never allow using cheats, automation software (bots), hacks, mods or any other third-party software to farm illegal gold for selling.

 

To guarantee your safe buying, ByGamer provides secure payment options at your choice. ByGamer website is enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe.  You can pay safe with us.

 

To guarantee the safe in-game trading and minimize the risk of transaction, ByGamer offers you several delivery method suggestions of your game. 

 

 

 

 

 

 

 

 

 

Q: Maybe you need to try
A:

Actually I do not understand why guys left bad comments about this company. I have purchased Aion CDKey several times. The first time I purchase here, honestly Im a little worried, and wait 1hours, but 2nd time to now, I found they r very friendly to the steady customers and service is excellent! Maybe you need to try again and I guess you will agree with what I said. No offensive! It is my opinion.

Q: Great Service
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Great Service You guys have an awesome 24/7 help chat room and all agents have a fast and helpful response, I was satisfied with the service *thumbs up*. Next, I would take more friends to order wow gold or others on this security site. Thanks again.

Q: Good work!
A:

I am very impressed.  This is the second time i have used you and it has been nothing but a  pleasure.  Keep up the good work!

Q: Great Customer Service
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I had some issues getting my voucher and then getting my CD Key for Guild Wars Nightfall in my email. I talked to Dan who sat their the entire time online and worked with me. I am pretty surprised by how patient he was and the level of service I received. He also had some lady call my house to verify my order and she sat on the phone with me to make sure everything was correct. I really appreciate the amazing service. Being treated this way will definitely make me come back and recommend the site. Their is a lack of customer service and professionalism in the business world so I really appreciate that from Dan and the lady that called me. I wish I had known her name. Dan will know I am sure. Thank you again so much.

Q: THX ur service!
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My friend introduced this company for me,so I tried to order from them, but was allowed to provide personal information. You know it is personal but I can understand. They just want to deliver our order as soon as possible and make sure I received. 

It is a trustworthy online store. THX ur service!

 

 

Q: Great Service
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Hello this is my first time doing this and i just wanna start out by saying David was a great helping answering all my questions in the live chat you guys made this very easy and made me feel very safe thanks again

Q: What kinds of payment methods do you guys accept ?
A:

We currently accept Paypal for the small order as our preferred online payment processor. Payment with confirmed mailing address and optional verified buyer status will help ensure your order is processed faster. As to the large or the bulk order, we prefer accepting money order or wire transfer method.We also accept Credit Card via PayPal, Visa, Visa Debit, MasterCard, MasterCard Debit, American Express, Diners Club International, Discover, Maestro, JCB.

Q: Why do you sometimes need to call me when I've placed an order?
A:

1. There may have been an error on your order, a mis-spelt character name or complications with payment. If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.
2. For larger orders, we must confirm your identity and legitimate possession of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
3. If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any   problems you are having.

Q: Why does your price change so frequently?
A:

We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

Q: Are there discounts for larger orders?
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The good news is YES. This will be based on a case by case basis. Please contact us via email or instant messengers. Usually we accept money order and wire transfer as the payment method for the bulk sale.

Q: Why does my order require voice verification and/or fax verification?
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We like to take all possible steps to protect your details as well as the integrity of byGamer. By speaking with you on the phone or fax, we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to you and answer any questions you might have.

Q: How is delivery accomplished?
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After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log into the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or log onto our live chat to verify the status of your delivery.

Q: What is a coupon/discount/voucher?
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Coupon is a reward of additional gold added to customer's current ordering quantity. For example, when customer orders 1000 WOW gold on our websites and are given a 5% coupon, he will receive 1050 WOW gold in the game.

Discount is a reward of taking down the price of customer's current order. For example, when customer places a 100$ order and are given a 10% discount, customer will only have to pay 90$ for successful completion.

Voucher is a reward of substitution of cash taking down customer's total amount during check out process. For example, when customer places a 100$ order and use a 20$ voucher, customer will only have to pay 80$ for successful completion.

All these rewards will be given out to customers by our customer service representatives in the form of code, such as "XXXXO69705". However, with the same function, DISCOUNT can be given out in the form of LINK which guides customer directly to purchase gold and items.

Q: Your LiveChat is on or it's say's your online on your website but you are not responding. What's wrong?
A:

Sometimes we are in the process of delivering credits and could not respond to you immediately. Please bear with us. We will respond to you as fast as we can. Please note that instant messaging is not always reliable. Please email us if you are having difficulties in messaging us.

Q: How to use Bonus Dollars?
A:

Bonus Dollar is a special paying system launched by byGamer. All byGamer members can use Bonus Dollars to pay for your orders. All the preferential treatment posted by byGamer will be returned to customers, with which you can pay your orders by Bonus Dollars freely at ByGamer. When log in the system, you will firstly see your currency Bonus Dollar Account information in user system on the right panel. When you are shopping, the Shopping Cart System will automatically show the balance in your shopping cart. Entering the 'Payment Information' page, you will be shown with a new paying system--- Bonus Dollar Pay.

Q: Which servers are you on?
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We support all servers. You can see the details of the servers and the price of credits on each game page.

Q: How to protect from imposters?
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It is always safer to deal with a well known trader and seller. However, due to the recent flood of MSN spoofing (faking MSN numbers to make you believe it's someone else you are talking to) done by scammers the following procedures are now implemented at ByGamer.com for all trades and purchases to protect our customers from being scammed.
1. When purchasing products make sure you are always make your payment ONLY to on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason, it's not us!
2. When dealing with bygamer.com staff over MSN, IF YOU ARE HANDING ANYTHING OVER FIRST before getting something when trading, send an email to with a password for him to repeat to you in a game if you are unsure!
3. An additional safety feature is to click on the 'Chat' Button on our website. That links you directly to a bygamer.com staff only if he is online via a 'live' chat through your web browser.

Q: Why join ByGamer Affiliate Program?
A:
Join the most innovative gaming affiliate program around and earn money fast!The greatest advantages of ByGamer affiliate program is our cheapest price, fast delivery and excellent service. Our partners will be able to more easily to promote our products to customers. All that makes it more easier for you to making money. ByGamer finally brings the massively multiplayer online (MMO) gaming industry into the 21st century with an affiliate program run by experts, guaranteed to have the best commission structure in the whole industry!
Q: How to get started?
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First, please free to sign up on our website (http://www.bygamer.com/affiliate/default.cfm) -absolutely no hidden costs!Then choose affiliate tagged by code or link.You only have to refer people to ByGamer with your link or code and you can make a lot of money. Customers place orders through your codes or links; you get  commission from the successful sale.

Q: General Power-Leveling Disclaimer?
A:

1. Your account will be safe with us as we take data security very seriously. We use encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, you will note that while using some features of the byGamer' web site you will need to submit a password or some other type of authenticating information.
2. Gold accumulated throughout the leveling process will be left in your character's inventory. Non-upgradeable items will be vendored or auctioned off to fund the leveling process. As a general rule, loot distribution works exactly like how it would with any group you play with. Should an upgrade drops, your character will have first dips or roll if there are multiple needs. Often when power-leveling, your character will be grouped with other levelers. In event of a greed drop, the item will be sold for gold and the profit shared amongst the group.
3. You understand that by requesting play-time during the power-leveling process will extend the duration of the power-leveling service and compensation requests for late completion or refund for levels gained during your play-time will not be entertained.

Q: General Power-Leveling Terms of Service?
A:

As the leading provider of Power Leveling, byGamer provides the quickest and the most secure leveling services while maintaining an emphasis on quality. Your character will be leveled by our master players 24 hours a day, 7 days a week, operating at the highest efficiency so that your character will reach the desired level in the timeframe you've specified. This is why byGamer's Power Leveling service is the easiest way for you to bypass boredom and get to having fun.

Account Safety

byGamer relies on strictly enforced internal policies to safeguard customer game accounts. Every single character is leveled by a master player that conducts himself in an ethical manner in the game. Your character will not be used to Player-Kill, Kill-Steal, hoard farming locations, or any other in-game behavior that is frowned upon. It goes without saying that macros, dupes, game bug exploits, and other such foolishness will never be used. In short, your character will be leveled the safest way possible: by going through the grind.

Account Security

We understand that you may be nervous about letting us access your game account while leveling your character. Game account theft is a very real problem, thus we take the security of our customers' game accounts very seriously. In addition to the fact that we as a company would like to stay in business for more than a few weeks, you should take comfort in the fact that we only need your game ID and password to level your character. We do not need your master ID, password, or your birthday, all of which are needed to take full control of an account. Since you keep this vital information yourself, your account is fully secure.

Confidential

While leveling your character, our master players will only talk to other characters under our control. If we happened to run into someone who is familiar with your character, we indicate that we are a friend or relative playing your character for a little while. You may also tell us how to deal with such situations. We will not under any circumstance reveal the leveling service.

Unparalleled Value

By being a direct service provider, byGamer has flexibility and cost savings that leveling resellers do not have. We can draft a customized leveling package to include any such equipment that you wish to purchase. Other sellers may undercut our prices in desperation, but they cannot deliver the same level and quality of service as we can. Be especially weary

No Hidden Costs

We will not take any of your equipment or expend any of your gold. Your possessions prior to the start of leveling will be fully inventoried and returned back to you intact. Your character will also keep all items from drops during the leveling service. However, since drops and such are by chance, we cannot make any guarantees about what extra items your character will gain through drops.

Character Progress Tracking

Prior to starting your leveling service, you can specify a segment of time each day when you can play with your character. This not only allows you to track the progress of your character, but you can use the time to meet up with your friends in the game and explore your character's new powers.

Attention

We prefer you not to log in to your account during the process so we can complete it as quickly as possible.